To view an order on the Desktop Broker website:
- You can check your order status for each client account under 'Trading & Portfolio' from the top menu, then select the 'Open orders' window.
- You can also view all open orders by selecting 'Clients' then 'Client open orders'.
To amend an order on our website:
- Select the order you wish to amend in the 'Open Orders' window
- Make the required change (e.g. quantity, price or order validity)
NOTE: To amend only the price of a partially filled order, leave the quantity unchanged. Our platform will recognise any partially filled amounts and amend only the amount that is still unfilled in the market.
To cancel an outstanding order on our website:
- Select the order you wish to cancel in the 'Open Orders' section
- Select 'Cancel'
- Alternatively, you can call the Customer Service team on 1300 726 177.
There are no extra charges to amend or cancel orders.
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